Refund policy
Last updated: October 9, 2026
Contact us for individual review
Send your refund request to [email protected] with your order reference, purchase date and a description of the issue. Please do not send payment-card numbers or other unnecessary sensitive information.
We review each case individually, considering the payment, credit usage and the circumstances you describe. We may ask for additional information to locate the transaction and respond by email. There is no automated refund form or rating-based refund decision.
This policy does not limit any rights available under applicable law.